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This guidance will help you apply standard point 6 (opens in new tab)
Everyone is responsible for meeting the Service Standard. This standard point is most relevant to:
It's important to have a diverse mix of the skills and roles needed to build and operate the service.
Make as many decisions as possible as a team, so that you can respond quickly to what you learn about users and their needs.
A team with a range of expertise and perspectives is more likely to come up with the best solution. The size and roles you'll need will change as you build the service.
When planning for a team, for the next phase, think about how much it would cost to build and the roles you might need.
You'll be assessed on what you've done to meet this standard at service assessments. However, even if the service you're working on is not being assessed, it's good practice to consider how you'll meet this standard point.