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Apply the Service Standard

This manual will be changing in the next few months as we move to a consolidated DDT manual for delivering good services. Tell us what's missing in the Apply the Service Standard manual and help shape the future guidance, standards and design profession in DfE.

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For assessors

Support the team

Assessors will be expected to support the team after the assessment to action any recommendations.

The lead assessor will mainly be responsible for overseeing this, their role will involve reviewing any actions taken if a service receives any amber-rated Service Standards.

If you're an assessor, you may be contacted as an expert within your profession to support the team with specific tasks to meet amber-rated standards.

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