Service Standard
How the Service Standard is applied by professions in DfE delivery teams and how they are assured at service assessments.
Download
Spreadsheet of all Service Standard points to consider (Excel - 98kb)
Last updated: 1 December 2022
Meet users’ needs
Guidance on how user research and design professions can apply these standards in their role.
Provide a good service
Guidance to support product and delivery managers, and performance analysts in applying the standards in the delivery lifecycle.
Use the right technology
Guidance for developers, architects and operations roles in how to apply the standards.